Here comes another pretty short weeknote – but this time a bit earlier than the last one. I'm currently sitting at the TV Hackday in Berlin and our next stand-up will be at midnight.
We did a lot of Design Studio workshops, but I've never been satisfied with using slides on a projector when introducing the method. It just doesn't feel appropriate: Design Studio is about making not talking, about sketching, about creating plenty tangible results in a short amount of time. So if introducing the methodology is supposed to set the right mode of the day, it should follow the same principle.
In a workshop yesterday, I did the introduction slide free for the first time – just paper on the wall, some pens in my hands and a couple of props I had prepared (thank you very much for super valuable advice, Anna Lena!). I think it is much better this way – this is how it looked like:
And here's another person at the studio for the next few months (he's the "fourth person" I mentioned in weeknote 458):
The first project we did together with Jan was the mobile website for Financial Times Deutschland, just before the newspaper closed its doors. We liked the collaboration a lot and are now looking forward to work with him more extensively!
This week, Johannes remotely joined us for our weekly all hands meeting. This is what it looked like:
And here are three more precious people:
Chiara Design Intern
Chiara, from Sicily originally but currently finishing her Master's degree in Design at IUAV (University of Venice), joined us for an internship early this summer. She has not yet played the Ukulele in our studio, although she listed it as a hobby in her application.
Sean, who moved to Hamburg from Seattle sometime in 2012, was already part of the studio for three months in 2012. Now he's back and that's a good thing! He's the guy who played the trumpet at public viewing locations during this year's soccer world championship.
Florie Design Researcher
Florie moved from Paris to London, where she did her MA in Product Design at the Royal College of Art. She now helps us a lot with Design Research for various projects. When she's not in the studio, she's involved in inclusive design projects and organizing Service Design events.
This week started with an introduction session: since there were four new people among us, Michael and I talked a bit about our studio attitude, culture and design process. We never did it like this before, usually it was something that happened more informally and step by step. The feedback was positive, so we think we should this in the future – even if there's just one new face joining the studio. It might be "old news" for some of us next time, but it's more about the conversation anyway.
Over the coming weeks, we'll introduce the team on Instagram and in our weeknotes. Since we all share a purely scientific interest in selfies, this is our format of choice: #teamselfies. And for sure, this isn't about permanent employees only, we'd really love to add alumni and friends that share or shared our studio space with us. If you read this and feel addressed, please send us your selfie! :-)
Let's start with the following three (the above mentioned fourth person will join us mid of this month):
Aisha Studio Manager
Aisha found us by googling for "NEXT Berlin", because she liked the stuff she saw in their office windows (we designed it). We're really happy about this serendipity and looking forward to a lot of good soul and helpful structure in the studio.
Amanda Design Intern
If this first week of working with her is in any way representative, our 6 months shared future looks bright. For her internship, Amanda moved all the way north from cozy Schwäbisch Gmünd, where she studies Interactiondesign at Hochschule für Gestaltung.
Philipp Designer and co-founder in spirit
We've been working together with Philipp since the very early days of precious, when it still was a loose network of freelance designers, sharing passion for music production software UI. We're very happy to have him at the studio for a few weeks!
Also, the new and highly anticipated Blonde Readhead record called Barragán is finally out since last Friday. At least Johannes and me have always been their biggest fans for many years, although I have to admit that I'm not yet convinced of this new record.
Monday, August 25th (Hamburg, Mostly Sunny, 12°) — Just Chiara, Sean and me in the office. David now gone for well deserved holidays, first week of Svenja's maternal leave, Florie back tomorrow, Michael a day off. Incredibly silent morning. Philipp came over for a quick checkin to get me up to speed. Spent basically the whole day on preparing design specs for implementation on Wednesday. Highly concentrated. I like this type of work a lot – it demands plenty of patience and discipline though and I'm always very tired after such days.
Tuesday, August 26th (Hamburg, Mostly Sunny, 14°) — Florie is back from her holidays and brought very yummy cookies from France. Also, Michael was in again and we all had lunch together at Luncheonette, a great and relatively new place for delicious sandwiches (try the “Pastrami Reuben” with Avocado instead of Pastrami!). It's quite hip and very american in terms of interior design and offerings and … the waiter knows our names by heart.
Apart from that, I gave Sean an introduction to Puichon – it was a lot of information, but it's always a great way to reflect our work and get some feedback from fresh perspectives. I still had lots of tasks to complete in preparation for tomorrow, so you could see me with my headphones on several times today.
Chiara and I reviewed illustrations and drafts for our not-so-secret-but-not-yet-publicly-announced precious design school. It's coming along very nice and pretty and I'm looking forward to release it soon. Again very fascinating, how illustration can set an overall tone and atmosphere.
Wednesday, August 27th (Berlin, Mostly Sunny, 15°) — I took the train to Berlin at 8:00 am and we continued our trip to the office in Mitte with rental bikes. That was a great idea! Again, we had a very intense, yet enjoyable and highly productive time translating our design system into code.
After lunch, we went to a bakery called Zeit für Brot, which somehow reminded me of Gateau, a Swedish bakery chain I just went to in Malmö almost every day. They both have products with yeast and cinnamon that I highly recommend.
In the evening, I was once again getting totally spoiled by Christopher and his wife and I had some minutes to draw and play with my lovely godchild the next morning. Wow, what a week already! A good way to being distracted from missing your own family.
Thursday, August 28th (Berlin, Mostly Sunny, 18°) — Another very productive day in Berlin. And more yeast and cinnamon. Back to Hauptbahnhof with bikes, summer is in town again, stimulated conversations on our train trip and a very not yummy sandwich. Catching up on emails, something I nowadays do 80% mobile I would say. Also, new Instagram photos from Johannes, now in British Columbia, Canada.
Florie and Michael kicked off research for a new project we're starting in September. Our dearest Philipp will be back in the studio for this next month and also Amanda, our new intern from HfG Schwäbisch Gmünd will join him. Very promising and I'm looking forward to it!
Friday, August 29th (Hamburg, Showers, 17°) — Back in the studio and it's raining outside – at least I made it here before it started. The week ended just like it began: only Chiara, Sean and myself in the studio. Sean and I did a review of his first work for Puichon and in addition, he finally got in touch with this nasty Sketch plugin bug that we were not yet able to fix (for sure we do strain this piece of software quite heavily).
In the afternoon, an old friend of the house showed up and we had a great philosophical discussion about design (and art). He showed me a short teaser for the film he’s currently working on and what I saw was very appetizing; can’t wait to see it! Coming back to Chiara’s and Sean’s desk, I found those guys involved in another philosophical design discussion. Let’s all this Friday phi-lo-so-phical Friday.
Many friends and gastronomy names dropped this week! Have a great late summer weekend.
I'm just back from a week in Malmö, Sweden. I'm in the studio for a few hours today to join a workshop and to write some emails … and this weeknote! As Johannes announced, I will take over for the next three months. Wish me luck! Also, I'm sitting on Johannes' desk today – a whole new perspective.
This weeknote will be 99% about The Conference, "the word's most thought through conference" (how they call themselves and I tend to agree) and the main reason for my travel to Malmö. A friend just told me this morning while bringing our kids to school how it's been a long time (if ever) since my tweets have been so euphoric. You might have gotten a glimpse already if you follow our Twitter account.
There are several levels to this: first, I was in Sweden with my family and we spent the weekend before The Conference in lovely Malmö. It wasn't my first time in town, but the first time in summer and the first time with my family. We had a very nice apartment with super friendly and helpful hosts in a very calm, yet lively residential area close to the beach and several parks. Speaking of summer, we had a pretty bad timing because on Sunday, there was rain all day long, zero sun hours (according to weather data, backed by reality). And if you have a little of experience with spending time with two kids locked inside an apartment in a foreign city, you know how not fun this can get. But anyway, I was still very excited and we really enjoyed the city a lot (the weather got better with the new week, too)! If you're looking for a place to go with your kids soon, pick Malmö (and check the weather before you leave).
Another level is the fact that Matthias, who studied in Malmö for a while some years back, had told me how much he loved it there and how much he admires the work of Media Evolution, a local community that connects and drives digital business as well as running a co-working space called Media Evolution City and organizing The Conference. So expectations, but also excitement, were pretty high – and they were met. Have a look at this video, where Magnus Thure Nilsson, the CEO of Media Evolution, talks about their work with the local (digital) business community.
Watching it actually helped me understand better why I liked my Malmö experience so much. What he basically says is that all they do is the community, not them. So as a local business, all their initiatives are your initiatives. You own them as much as they do – they are just the ones that happen to organize them, and both sides depend on each nother. This is a spirit I personally have never felt as an entrepreneur in Hamburg, but this is a whole different story …
I originally heard from The Conference from Bertram, who told me some months back how he found it online and thought it sounded like just the right mix of topics and speakers (and also, we both liked the understatement, the focus on topics and not celebrity company or speaker names, although there still were lots of pretty prominent organizations present among speakers and attendees). And then seeing the website, which had a very friendly and well written tonality as well as a beautiful visual identity designed by Hvass&Hannibal from Copenhagen (plus several nice details, like the way speaker photos were presented or the "Convince Your Boss"-PDF), and I was immediately sold and booked the trip.
When I was at the event, I was thinking for a moment where I should put my impressions and all the fanboy-love. I knew I would write a weeknote, but I somehow wanted to have more immediacy and potential conversation around it. This is also because I exactly know the feeling of the team during the conference, who did months of very hard work, had a lot of pressure and struggles with things that don't work as expected, or change in the last minute or whatever. And then the event is happening, still everything is not as perfect as one conceived (good designers are always unsatisfied with their work). And people just enjoy the event! They tweet about the conference program, the speakers, about the conversations they have (or don't have), and probably also about how they feel in general. But almost nobody explicitely mentions their experience, the design and all the details that make the event special and pleasant. That's even a good thing! People aren't there for specific bits and pieces, they came to enjoy the overall experience. But in secret, we still hope somebody comments on some of the details of our work – and I'm not talking about expecting compliments, it can also be critical reflection (if it's at least somehow constructive, to not kill you in your tense, fragile, sleep deprived state). With a lot of empathy for this context, I decided to use our Twitter account to reflect on some of the details that rather surround the main topics of a conference, but that unconsciously make the difference and your attendance enjoyable. I hope I didn't annoy too man followers with this. I rather hope it inspires other designers to do the same: write down their conference experiences, so others can learn (and steal) from it.
So although I really liked the idea of being just a visitor, able to enjoy the event, listen to some interesting talks, meet friends and new people, I spent a lot of time looking at all the details, observing the event unfold and people behave in time and space. It's like as a young drummer back then when seeing my favorite bands play live, I had to learn to not just focus on the drums, but enjoy all the band and their music. I took a lot of "between the lines" pictures and put them up as an album on flickr, together with some comments.
At precious design studio, our overall thesis for conference design is the following: no matter how hard you try, you cannot fully control the design of such an event. You need to come up with design principles, a framework to facilitate improvisation. And you should think about design principles that scale and adapt: prepare a masterplan, an orchestration, but also be ready to do a lot of modifications once you're at the actual location, setting up all the stuff you designed and built. You might need to get rid of some of the great ideas you had beforehand, you probably even prototyped and tested. And you might recognize that you need something more or something different here and there, or you simply forgot about some detail or corner and now need some "paint" and the appropriate tools to come up with a nice spontaneous solution.
I felt a lot of this spirit at The Conference, which made me really happy! The visual identity consisted of simple, yet very distinctive elements such as dozens of laser cut blurs of color, illustrations of branches and surfaces filled with polka dots. And they were combined in very lively and flexible ways – be it furniture on the stages, frames or shelves leaning against walls, colored "cloud blurbs" hanging from the ceiling in different colors, hand painted dots on seating surfaces or the dress of the team members. And they had mobile black board signs in the shape of a color blurb, allowing the team to spontaneously and repeatedly change their content and their mode (leaning against walls to show the name of the session in the room, being held by the team to show directions for lunch or say a friendly farewell after the conference).
And there was something else I learned: as designers, we get really obsessed with details. Which is a good thing, because they make a big difference. But as everything, you can also overdo it. Let me give you an example: On day 1, people were channeled out of the session rooms, through the main lobby, out of the building, through a basement garage where lunch waited to be grabbed. Then people would use moving stairs (not 100% sure about this actually, but I like to remember it that way) to go back up to the lobby and there was a really cool live band playing right in the middle.
You can imagine how this was quite a stunning experience (but hey, it was also brave by the organizers, as much as I loved it people might have hated it because it was quite some route to walk or they wouldn't like the band or think they're too loud etc …). So my conference attendee persona was very excited, I thought the route through the basement garage was somehow adventuresome, the vegan/vegetarian food tasted really good and I liked the band and I am into loud music. My observing designer persona was fascinated by the orchestration and dynamics of so many people walking the same route at the same time, guided by the team holding "lunch" signs with arrows on them. And then at some point I saw some signs that were not part of the visual identity of The Conference (they displayed what we had for lunch). I thought they looked surprisingly ugly and, speaking as my obsessed designer persona, if I would have been in charge it would have given me a heart attack!
But here's my learning: my attendant persona didn't care – because the overall experience was so coherent and fascinating at that very moment. It shows how, when orchestrating and designing these things, we really need to spend some time trying to imagine the actual situation and experience, test it as good as possible, and then make some well ordered and prioritized decisions. That's really hard to do!
The Conference also showed me once again how important the right choice of a location is for an event like that. It took place at Slagthuset, a very nice former slaughterhouse just around the corner from the main station and very close to downtown. It was really easy to orient oneself, not so much guidance or signage needed to find specific rooms. There were basically four parts of the venue that played a major role: the lobby, the theater (the main stage for the keynotes), and two rooms for breakout sessions, "The Butchery" and "The Bar". The lobby was in the center of all, the space where all people gather before the conference starts, between sessions or when the program fades out in the evening. I think it had a very inviting and pleasant atmosphere to hang around and talk to people or just have a look around. A place where you like to stay, that gives you a sense of delight, just like a nice coffeeshop or public park.
Something I'd personally like to improve next year: meet more new people! On one hand, I wanted to see my family in the evenings and therefore didn't have much occasions. On the other hand, I can be a shy person, especially if there's no expectations on myself (totally different when you're on a conference as part of the team or as a speaker for example). I get immersed with the program and the atmosphere and there's not much energy left for conversations with new people, I rather focus on existing friends (also, as I wrote above, my designer persona was busy observing and taking photos).
Also, I'm bad at networking and "mingling". That's probably because I usually hate it. The notion of getting in touch just to get in touch, to talk to people who could probably be important to you, makes me shiver. I know this is a very onesided look at things, and it might be highly influenced by how I perceived business networking in Germany so far (gut feeling: it's different in Sweden). So I think what I need is the right environment and atmosphere, and something or somebody to hook me up (and this is not tables with slip covers, finger food, chilly furniture and loungy music).
I think it should be something that sounds thrilling, maybe challenging, probably even with the potential to move me out of my social comfort zone. It should fit to the overall culture of the event and speak the language of making friends, not business contacts. The Conference came up with three interesting formats here.
They had tables with a certain topic written on some of the signs, asking people to go to the table and discuss the topic. I did not do this (and also, did not see too many people getting involved actually). I think what was lacking was some sort of more active facilitation. I'm not sure what this could be, but putting speakers at the tables wouldn't be the solution because then the attention would rather be on those, not so much on the topic.
"Dine with new friends": the organizers had reserved tables at their favorite restaurants (this alone is not only a great way to recommend places, but in itself a pretty amicable gesture). Attendants were asked to register to "take the opportunity to meet with 9 people you don't know over a yummy dinner in Malmö". I didn't do it, but heard very good things from friends who joined and said it wasn't only yummy, but also a good mix of attendants and speakers. I'll make sure to join next year.
Another thing they did was the party after conference day 1, which took place at Boulebar, a nice bar with two huge alleys to play Boules. Your conference name badge "converted into free drinks" as the moderator on the main stage announced it, and what you got was three vouchers for free drinks and the number of your team in the Boules tournament. There were several very friendly and experienced Boules instructors managing the tournament and explaining the rules or showing some tricks. So what hooked me up was playing Boules with nice and interesting people. It wasn't making new business contacts. Nevertheless, several speakers took part in the tournament and there was for sure some sort of introduction and mingling involved. But there was Boules, and there was a competition going on and you better take care of that, too! (my team actually won the tournament and we won a medal and a nice set of Boules balls, which ironically gave Bertram, my team member a pretty hard time at the airport since Boules balls are on the list of forbidden things to take on board. But he managed it).
Last but not least, here are two things I think could be improved by The Conference:
Before the conference, you could not only register for the main conference on the website, but also for several side events such as the above mentioned dinner or workshops (some things for free, some things not). I found it a bit hard to get a clear picture what's going on, but mainly for what I actually registered. I think this is because the registration page and flow looked and sounded pretty much the same for every single registration and the only real feedback you got was emails (and you know, inboxes are messy). So no page showing you all your registrations and all relevant information.
One interesting observation here: the conference registration process was very easy and lightweight. Again, just a short confirmation email. At that point I was a little irritated, because there was no ticket sent to me or anything. Later on it turned out that this was actually a good thing. Here's an excerpt from the "practicalities" email that was sent to attendees a few days before the event:
"When you arrive to the venue on Tuesday morning the registration counter is just inside the entrance. No tickets involved, just say your name and you'll get your badge & program."
How great is that? That's in my opinion actually the right way to do it – but the tricky part is that based on experiences with other conferences where the onboarding and ticketing can be quite complicated and bureaucratic things, I somehow thought there's something wrong with it during my initial registration. So telling me about this super lightweight registration process more clearly right from the beginning would have helped I guess.
I searched the App Store for an official The Conference app, but couldn't find one (all I found was one of those crappy generic "whitelabel" event apps which was pretty disappointing). I recognized how this was somehow my expectation for an event like this. And it's a bit ironic, because usually I am pretty sceptical with the choice of Apps cluttering my smartphone home screens. But when I'm at a conference, where for the given time all my attention is there, I somehow feel this is the right place instead of a mobile website. As mentioned above, I somehow missed the place where I could see all my registrations, and maybe all my favorite sessions I'd like to go to.
This became loooong and a lot of pretty detailed musing on a very specific, yet very favorite topic of ours (having worked with the wonderful people of re:publica and NEXT Berlin before). Thanks for your attention if you made it thus far and I hope you can take away at least a little bit. And now, have a look at the official documentation, watch all recorded talks of The Conference 2014 and make sure to register for 2015. See you there!
This week the studio was populated by lots of people: clients sketching hundreds of ideas, electricians climbing in dizzy heights, babies crawling on the floor and strangers sitting on benches listening to other strangers.
We conducted two workshops with clients – one was for a start-up, generating ideas to improve the product, the other one was about a new digital product for a magazine brand. The energy in both workshops was high, and thus the results good/interesting/revealing.
On Thursday, we stopped working earlier than usual, because our partners and kids came to the studio for a little get-together. You don’t need a reason to enjoy time with your families and colleagues, but we had one: it was the last day that we all were together for quite a long time. Svenja will soon start her maternity leave and I… well, I’m writing these lines about 8000 kilometers away from Hamburg and for the next three months I won’t come any closer.
Because I had to pack for our trip, I missed the UX camp on Saturday, for which we hosted some of the talks in our studio.
Christophe will take over the weeknotes. I’m sure he has some interesting things to tell next week, as he is visiting a conference called The Conference in Malmö. Although I might be still involved in or at least informed about a few issues, I guess it’ll be strange to learn about some activities in the studio through our website.
In the meantime I might write some travel notes, or at least update my rusty instagram account.